Why we do what we do?
'Cause making art and stuff is fun! And it is really awesome when others think the stuff is so cool, they want to have it as their own or give it as a gift. Thank you to all our customers!
Who are we?
Tinderbox Wood Products
Washington Business License #
604346888
Location and hours of our retail shop?
2295 S. Camano Dr.
Unit C
Camano Island, WA 98282
Current retail store hours, but we're not always open on these days. We may be at a show or making stuff instead.
Saturday 9am - 5pm
Sunday 9am - 5pm
Will the image watermark show on the final ordered product?
Nope! We put a watermark on some of our raw images so PNG Pirates have a harder time of copying our art and putting it on counterfeit and garbage products.
What's the return policy?
Currently we are selling only our art on Print on Demand products online. The profit margin after offering free shipping on product orders over $25 is super thin. Now we get that's not your problem, but to make the shipping for most orders free, there’s some give and take. Do us a favor and mentally agree to the following before you push that Buy button?
We do not accept returns for situations like you just don’t want it now, aka buyer’s remorse. We hope our art is to your liking and that is why you’re buying or bought, whatever cool thing you did. The process to have the fulfillment company create and ship the product is pretty high, yo! And we don’t get a pot of gold at our end of this transactional rainbow. Our hope is you like our art enough to keep the product or maybe even gift it.
If a product is not made properly and you believe there is a physical manufacturing issue, email us to explain the issue. After that we will contact the manufacturer to discuss an exchange or other appropriate solution as set forth by the manufacturer.
Thank you for your understanding.